Operational information
Sample shipping & delivery
Do not send personal material until Maison Lumore has confirmed suitability and provided instructions for your request.
Terms for an individual project are confirmed in writing before material is sent or payment is made.
Sample collection
Maison provides the appropriate instructions for packaging, labelling, quantity, carrier and destination after the project details have been confirmed.
Territories
Cross-border restrictions, carrier requirements and delivery destinations are checked individually for each enquiry.
Final delivery
Timing, presentation, insurance, signature requirements, duties and return arrangements are confirmed in the written details for your project.